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Skill Soft ITIL Intermediate Level : Operational Support and Analysis Certification Course(Voucher)
Published on 2017-05-23 Offer from flipkart.com

Skill Soft ITIL Intermediate Level : Operational Support and Analysis Certification Course(Voucher)
ITIL Intermediate Level - Operational Support and AnalysisITIL 2011 Edition OSA - Introduction to Operational Support and AnalysisITIL 2011 Edition OSA - Introduction to Event ManagementITIL 2011 Edition OSA - Introduction to Incident ManagementITIL 2011 Edition OSA - Incident Management InteractionsITIL 2011 Edition OSA - Introduction to Request FulfillmentITIL 2011 Edition OSA - Request Fulfillment Process Interfaces and ChallengesITIL 2011 Edition OSA - Introduction to Problem ManagementITIL 2011 Edition OSA - Problem Management Process Interfaces and ChallengesITIL 2011 Edition OSA - Introduction to Access ManagementITIL 2011 Edition OSA - Introduction to the Service DeskITIL 2011 Edition OSA - Service Desk Metrics and OutsourcingITIL 2011 Edition OSA - Introduction to FunctionsITIL 2011 Edition OSA - Function ActivitiesITIL 2011 Edition OSA - Technology and Implementation Considerations
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